| 000 | 00327nam a2200121Ia 4500 | ||
|---|---|---|---|
| 100 | _aZEITHAML VAI and BITNER M J | ||
| 365 | _cRS | ||
| 365 | _d1 | ||
| 942 | _cMBABK | ||
| 245 |
_aService Marketing _bIntegrating Customer Focus Across the Form |
||
| 260 |
_bTata McGraw - Hill publishing _c2002 _aNew Delhi |
||
| 300 | _aXXVIII+620PP | ||
| 999 |
_c8143 _d8143 |
||