000 00297nam a2200121Ia 4500
100 _aZOELLICK.B
365 _cRS
365 _d1
942 _cMCABK
245 _aWeb engement : connecting to Customers in e- Business
260 _bAddison Wesly Longman Inc
_c1999
_aNew York
300 _axxiv + 196 pp
999 _c6342
_d6342