000 00473nam a2200205Ia 4500
100 _aCLOW KENNETH E AND KURTZ DAVID L
020 _a81-7722-376-3
250 _a2nd
650 _aMarketing
365 _cRS
365 _d1
365 _e26
942 _cMBABK
654 _aServices
654 _aMarketing
654 _aMarketing
245 _aServices Marketing
_bOperation Management and Strategy
260 _bBIZTANTRA
_c2003
_aNEW DELHI
300 _aXII+460p
999 _c29551
_d29551