000 00463nam a2200169Ia 4500
100 _aBESTERFIELD DALE H,BESTERFIELD MICHNA CAROL,BESTERFIELD GLEN H AND BESTERFIELD SACRE MARY
020 _a81-297-0260-6
250 _a3rd
650 _aTotal Quality Management
365 _cRS
365 _d1
942 _cENGBK
654 _aQuality Management
245 _aTotal Quality Management
260 _bPearson Education
_c2005
_aNew Delhi
300 _aXI+640PP
999 _c17888
_d17888