000			00335nam a2200145Ia 4500
100			_aCHARANTIMATH POORNIMA M
020			_a81-297-0082-4
650			_aQuality Management
365			_cRS
365			_d1
942			_cENGBK
245			_aTotal Quality Management
260			_bPearson Education _c2004 _aNew Delhi
300			_aX+257PP
999			_c17884 _d17884