000 00271nam a2200121Ia 4500
100 _aSAMUEL K H
365 _cRS
365 _d1
942 _cMBABK
245 _aTotal Quality Management
_bAn Integrated Aproach
260 _bCrest pub.
_c2002
_aNew Delhi
300 _a292pp
999 _c17880
_d17880