TY  - BOOK
AU  - BESTERFIELD DALE H,BESTERFIELD MICHNA CAROL,BESTERFIELD GLEN H AND BESTERFIELD SACRE MARY
TI  - Total Quality Management
SN  - 81-203-2883-3
PY  - 2005///
CY  - New Delhi
PB  - Prentice Hall of India
KW  - Total Quality Management
ER  -