Service Marketing Integrating Customer Focus Across the Firm

By: ZEITHAML VAI and BITNER M JMaterial type: TextTextPublication details: New Delhi Tata McGraw - Hill publishing 2000Description: XXVIII+620PP
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Item type Current library Collection Call number Status Date due Barcode
MBA Book MVJCE CENTRAL LIBRARY
MBA 658.8 ZEI (Browse shelf (Opens below)) Checked out 25/03/2295 MBA641

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